Privacy Policy

Last updated: March 2025

1. Introduction

RuxiData ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at ruxidata.com (the "Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials via Firebase Authentication (Google sign-in or email/password).

2.2 Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, token consumption, and automation flow configurations.

2.3 Site & Business Data

You may provide business information such as website URLs, industry details, and content preferences to enable our SEO data generation and automation features.

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment data.

3. How We Use Your Information

  • Provide, operate, and maintain the Service
  • Generate SEO data and automation content as requested
  • Process transactions and send billing notifications
  • Send service-related communications and updates
  • Monitor and analyse usage patterns to improve the Service
  • Detect, prevent, and address technical issues or abuse

4. AI-Generated Content

Our Service uses third-party AI providers (Google Gemini, OpenAI, Anthropic, Groq) to generate content. Prompts and generated content may be processed by these providers according to their respective privacy policies. We do not share your personal information with AI providers — only the content generation prompts and relevant business context you configure.

5. Data Storage & Security

Your data is stored securely using Google Cloud Platform (Firebase/Firestore). We implement industry-standard security measures including encryption in transit (TLS) and at rest, role-based access controls, and regular security audits.

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers: Stripe (payments), Firebase (infrastructure), AI providers (content generation)
  • Third-party integrations: WordPress, LinkedIn, Facebook, Google My Business — only when you explicitly configure and enable these connections
  • Legal requirements: When required by law or to protect our rights

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your account and associated data
  • Object to or restrict data processing
  • Data portability — export your data in a machine-readable format

To exercise these rights, contact us at support@ruxidata.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies may be used to understand usage patterns.

9. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Service.

11. Contact Us

If you have questions about this Privacy Policy, contact us: